Government
Registry Giving Grace Period for Inspection Renewals After Computer System Problems
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The following information was provided by MassDOT:
Due to the nationwide system outage of motor vehicle inspection services by its vendor Applus Technologies (Applus) impacting inspection stations and motor vehicle owners, the Massachusetts Registry of Motor Vehicles (RMV) is allowing a grace period for specific motor vehicle inspection requirements outlined below. The RMV is working in close partnership with the Executive Office of Public Safety and Security (EOPSS), the Massachusetts Chiefs of Police Association (MCOPA), the Massachusetts State Police (MSP) and other stakeholders to mitigate the impacts of the outage. The RMV continues to urge Applus to safely and swiftly restore services and provide additional information on the extent of the outage’s impact, which began on Tuesday, March 30. The three-phase process required to return the MA Vehicle Check program to full service that is secure and safe has been in progress. These phases are 1) Remediation (completed), 2) Restoration and System Testing (current phase), and 3) Go-Live and Post- Go-Live Support. The restoration phase, which is the current phase, involves a deliberate and methodical resetting of Applus Technologies’ IT environment and will take some time to restore the safety and emissions stations to testing capabilities fully.